SHIPPING POLICY

Shipping & Handling

Myluntu.com ships to most countries around the world using the fastest delivery methods available to us.

TRACKING:

Please follow these instructions:

1.  Copy your tracking number.

2.  Open the tracking page on

a)  Aftership

b)  17Track

3.  Paste tracking number into the designated field on the page and press “track.”

4.  You can now track your order status.

The processing time for orders is 1-2 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

**Disclaimer: current COVID-19 pandemic has disrupted the logistics network, which has affected the delivery times. As a result, estimated delivery times for some items may be longer than usual at the moment.**

Estimated transit times. Country / business days:

United States

6-12 d.

Canada

12-18

Germany

10-14 d.

Sweden

10-14 d.

Austria

10-14 d.

France

10-14 d.

Italy

10-14 d.

Spain

10-14 d.

Switzerland

12-15 d.

United Kingdom

3-6 d.

Norway

10-14 d.

Brazil

12-18 d.

Finland

10-14 d.

Argentina

12-18 d.

Czech Republic

10-14 d.

Mexico

8-12 d.

Denmark

10-14 d.

Ireland

12-15 d.

Australia

10-14 d.

Greece

10-14 d.

Portugal

12-18 d.

Thailand

10-14 d.

New Zealand

10-14 d.

Malaysia

10-14 d.

Japan

10-14 d.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from EMS or courier to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.

Shipping & Handling Charges are shown at the checkout. It is subject to change depending on the recipient’s country or any special offers or discounts available at the time.

DAMAGE

If your order was damaged in transit, please always note this to carrier, we will be more than glad to offer you a free of charge replacement, please contact our Customer Support Team via Contact us Form.

Please note that you will have to provide us with:

  1. Pictures of the damaged item.
  2. Pictures of the damaged packaging.

**The damaged item will have to be returned for inspection to our return address provided by our Customer Support Team**

UNDELIVERABLES

Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the customers address but not necessarily to the named Customer personally. Consignee may be offered alternative delivery options such as delivery on another day, no signature required, redirection or collection at a Courier Service Point.

ROUTING

Customer agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

Last Edited on 2023-08-01